The Bannockburn Travel Management Meetings and Incentives Department provides you and your organization with a complete program of customized services. We work with your organization to assess the exact needs of your group and meeting travel nationwide. Using actual numbers of travelers, as well as origin and destination information, we negotiate competitive discount packages (air, hotel, car, and cruise, etc.), including bonus airline tickets and site inspections.

Our Capabilities Include:

PLANNING

• Develop the overall concept for a promotional program based on client goals, including design, production and distribution of any collateral materials and audio/visuals.
  
• Design and administer customized automated management reports, including participant and awards information, schedules, itemized costs, and billing.
  
• Arrange for any facility, equipment, activities, decorating, refreshment and/or entertainment.
  
• Schedule transportation of equipment, guest speakers, or performing talent.
  
• Coordinate all hotels, restaurants and services providers.
  
• Special events (local, nationwide and international).
  
• Theater and sporting event tickets.
  

TELEPHONE COMMUNICATION

• Immediate accessibility is provided from your organization to the travel management team via dedicated telephone extensions.
• Multiple 800 incoming lines.
• Calls are received immediately by your organization's specially appointed reservation team.
• Streamline reservation process with average callback time within fifteen minutes

ON SITE MANAGEMENT

• Provide and staff hospitality desk, which has client identity.
• Assist with hotel check-in.
• Coordinate all special requests.
• Assist with transfers to and from airport.
• Arrange and coordinate all ground transportation.
• Assist with hotel checkout; collecting all luggage and inspecting rooms for forgotten items
• Supervise all departure procedures, clearing customs.
• Prepare all special billing materials.

TRANSPORATION

• Assist with all airline routing, fares and ticketing.
• Negotiate with airlines for special discounts and obtain contracts.
• Provide alternative travel plans in case of strikes, scheduling cutbacks, or an airline's financial difficulties.
• Assist with the distribution of final travel information, including airline tickets, itineraries, luggage tags, name badges, information brochures, maps, currency conversion charts and passport wallets.
  
  For more information on Bannockburn Travel Management, Inc. expert meeting and incentive event planning, please call us at 847-948-9111 or by e-mail at meetings@bannockburn.com. Please use our on-line meetings request form, and a specialist will contact you.